All of us at Hard To Resist make the well-being of our customers, employees and all our associates top priority. We fully appreciate and understand the concerns surrounding the COVID-19 situation. With regard on how best to protect our customers and all members of our team, we are following the advice and guidelines provided by the government, health and scientific authorities.
We have implemented rigorous and regular cleaning procedures. We are ensuring that the necessary supplies of cleaning products are always available. All members of staff have been directed to follow high standards of hygiene , including frequent hand washing and social distancing.
Our website will remain open (including throughout lockdown) and we are shipping orders. We are trying our best to avoid delays on orders, however we ask for your understanding and patience during this time.
Thank you and be safe.
Hard To Resist
Thank you for shopping at Hard To Resist. If you are not entirely satisfied with your purchase, please inform us within 7 days, we're here to help.
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Items Not Eligible
We do not offer refunds on bespoke or made to order/measure products. This includes individually detailed items. We do not offer refunds on sale items.
If you have any questions on how to return your item to us, please contact us
This is to ensure that experience using the website is the best possible.
You can find out more about the cookies we use by reading our cookie declaration.
What are cookies? Cookies are small files stored in your web browser to help the website interact with you. Without cookies, every time you visit a new page the website thinks you are a new visitor. This would mean for example shopping baskets would empty each time you clicked onto a new page. If you would like to read more about cookies , Wikipedia has a detailed article.
What if I do not want cookies stored on my browser? You can block cookies via your web browser. You can find out specific instructions for your browser via Google. Please note though we provide no guarantee against unexpected results should you choose to block cookies on this website.
What cookies do you store on my browser? Details of the cookies we use on this site are listed below:
CookieMessage - This records the answer you gave regarding accepting our cookies. Without this the cookie notification would pop up every time you went to a new page. Expires in 180 days
MCPopupClosed - This cookie is associated with the MailChimp sign up form that will pop-up on the homepage. Will store the value 'yes' to prevent the popup being displayed again. Expiry - 12 months
MCPopupSubscribed - This cookie is associated with the MailChimp sign up form that will pop-up on the homepage. Will store the value 'yes' to confirm that the email address provided has subscribed to Hard To Resist mail list. Expiry - 3 months
PHPSESSID - Allows the website to function correctly such as retaining a shopping basket. Expires when browser shutdown.
trackingcode - If you visited us by clicking on a link on a site e.g. an advert. We sometimes store the origin of your click so we can monitor which marketing is most effective.
_ga - This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. This is is associated with Google Universal Analytics
_gat - Used by Google Analytics to throttle request rate.
_gid - Used by Google to distinguish users
Occasionally the way third-party add-ons store cookies change. Because of this the list above may not always contain an exhaustive list of the cookies which are saved. We do regularly audit the cookies stored as a result of visiting our website.